Privacy Policy

This privacy policy (the “Privacy Policy”) describes how and when HolistiCann, LLC (“HOLISTICANN, LLC” “us” “we” “our”) collects, uses, and shares your information when you use and/or access the HolistiCann, LLC website located at www.holisticann.co (the “Site”), our mobile application(s), our related website(s), service(s), marketplace(s), and software, and any other website which this Privacy Policy is posted (collectively, with the Site the “Services”). This Privacy Policy explains the information gathering, use and sharing practices for the Services, including what information is collected, how that information is acquired, maintained, stored, shared and/or used, and your privacy choices. This Privacy Policy is independent from our offline personal data collection practices. When using any of our Services you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy.

What Types of Personal Information We Collect

In operating the Services, we may collect a variety of user-submitted information such as names, addresses, phone numbers, email addresses, user name, password, mailing address, birthday, zip code, date of birth and other contact or identifying information or any other information that can be used to distinguish or trace an individual’s identity or permits a specific individual to be contacted physically or online (“Personal Information”). You may view the Site without registering or submitting any Personal Information, in which case we will be only collecting non-personal information (discussed below).

When We Collect Personal Information and What Types of Personal Information We Collect

When You Send Email Communications: When you contact us via e-mail or otherwise through the Services (including through the “contact” section of the Site), your name, e-mail address, and other Personal Information you use or submit to communicate with us will be subject to this Privacy Policy. The contents of your email communications including any information, resumes, ideas, concepts or inventions, will not be subject to this Privacy Policy. We may keep a record of your communications with us and use the contents of those communications for any purpose.

When you Sign Up for Newsletters, RSVP For Events. When you sign up to receive our newsletters or RSVP for events through the Services, you may be required to provide Personal Information such as your name, location, age and e-mail address.

When you Participate in Surveys, Forums, or Create an Account. To use certain features of the Services, you may be required to provide Personal Information and/or register or create an account. You may view the Site without registering or submitting any Personal Information, in which case we will be only collecting non-personal information (discussed below). From time to time, we may provide various types of review forms, review areas, and other message areas (“Forums”). In order to participate in any of these Forums, you will be required to submit Personal Information and may be required to register and create an account. We may keep a record of your postings to the Site and/or Services and use the contents of those postings for any purpose. All information other than Personal Information you submit in connection with review forms, review areas, or otherwise submit through online forms, or surveys may be collected and used by us for any purpose.

When You Make A Purchase: When you send payment through our Services, a third party service provider collects payment information, which may including your credit or debit card number, card expiration date, and CVV code (“Payment Information”). Any time Payment Information is collected, it will be used only to process the payment transaction. We do not store or have access to your Payment Information collected in connection with purchases made through the Services. In most cases, these third party service providers also collect Personal Information from you in connection with your purchase, such as your name, e-mail address, shipping address and billing address. Our third party service provider shares some of the Personal Information they collect with us in order to facilitate order fulfillment, and so we may further communicate with you about your purchase. Any Personal Information we receive from our third party service providers will be processed by HolistiCann, LLC in accordance with this Privacy Policy. However, such third parties may have different privacy practices, and we encourage you to read their privacy policy before completing a purchase. Additionally, we may collect and store transaction history information created by purchases you make through the Services. By making a purchase through the Services, you consent to the use and access of your Personal Information by Word Press as provided in their privacy policy (as updated from time to time), which can be found here (https://automattic.com/privacy/).

Third Parties: We may also receive Personal Information collected by or from our other third party partners, service providers and affiliates in order to facilitate transactions in connection with the your use of the Services and/or who we engage to provide services to facilitate the operation of the Services. All Personal Information collected by such third parties and shared with HolistiCann, LLC will be treated in accordance with this Privacy Policy by us, unless otherwise stated herein.

Other Sources of Personal Information or data: If we receive Personal Information or data from you through our Services other than as described in this Privacy Policy, it will still be used and managed in accordance with this Privacy Policy, unless otherwise stated at the time you provide the information.

Please note, if you use any social media plugin, API, or other similar feature, use an event hashtag or similar link, or otherwise interact with us or our Services via social media, anything you post may be made available on our Services or to the general public. If you post a comment or content to social media that references our official accounts, your comment or content will not be subject to this Privacy Policy, and we may share, rebroadcast, or redisplay that information or other information derived from your social media interactions to the extent permitted by the terms of use governing the relevant social media service. Please note that when you provide personal information in publicly visible areas of social media services, it may be viewed by other members of these sites and we cannot prevent further use of the information by third-parties. When you engage with our content on or through social media services or other third-party platforms, plug-ins, integrations and applications, you may allow us to have access to certain information from your social media profile (e.g., name, e-mail address, gender, birthday, location, an ID associated with the applicable third-party platform or social media service, your photos and videos, your list of friends or connections, people you follow and/or who follow you, your posts or ‘likes’) to deliver the content or as part of the operation of the application. By engaging with our content through social media services or third-party platforms, you consent to the use of this information in accordance with this Privacy Policy. We may also obtain non-personally identifiable information from your interaction with our content. We may combine information which we obtain through third-party platforms or social media services with information we obtain directly through the Services or from other sources.

Please note, any information collected under this Privacy Policy may be associated with other information about you, whether by us or a third party service provider. For example, we may from time to time obtain data from third parties such as business partners or other companies and append it to existing user data to add more detail to the information we have about you.

What We Do With Personal Information We Collect

We may use and store your Personal Information to send you information about our Services, respond to your requests, communicate with you, answer questions, resolve concerns, facilitate use of the Services, facilitate purchases and transactions and payments, to inform and notify you of new products, services, or events (this may be our products, services or events, or our partners, sponsors or other third parties), send you service notifications, and to solicit your feedback and input. We may also use your Personal Information to send you marketing materials, (these may be about our products, services or events, or our partners or sponsors) newsletters, or other information related to the Services, and to improve the Services. In addition, we may use your Personal Information to verify your identity, to check your qualifications, optimize or improve our products and services and operations, detect investigate and prevent activities that may violate our policies or be illegal. We or the third party service provider may also add your Personal Information to either of our databases in order to inform you of upcoming events, offers or other information that may be of interest to you. We or a third party service provider may also collect and store your purchase information and associate it with other Personal Information held about you in order to personalize the services and relevant offers, including sending you relevant offerings and information about events in your area.

When Do We Share Personal Information We Collect

Your Consent: We may share or disclose your Personal Information at your direction or with your consent.

Service Providers: We engage service providers to perform functions and provide core services to us related to the operation of the Services. We may share your Personal Information with such service providers subject to confidentiality obligations consistent with this Privacy Policy, and on the condition that the third parties use your private personal data only on our behalf and pursuant to our instructions. For example, we may share certain Personal Information we collect with third parties such as providers of products, shipment processors, payment processors, or other service providers.

Business and Marketing Partners: Because we sometimes work with businesses and individuals that we do not control, in some cases, you may be entering into correspondence or possibly transactions (that include the disclosure of your Personal Information) with one of these businesses or individuals. We may share your Personal Information with our business partners, clients, co-sponsors or other third parties so that they may contact you in order to facilitate requested and/or approved transactions (such as when a third party company partnered event), and send you promotional materials or otherwise contact you regarding products and services that they offer. You will be notified any time a transaction involves a third party. When you choose to RSVP to any of our events, any Personal Information you provide in connection with your participation may be shared with any named co-sponsors, business partners or other third parties affiliated with such event. We do not sell Personal Information to any third party. We may also share your Personal Information and other information with trusted third party partners for marketing, advertising, or other purposes, and we may occasionally allow third parties to access certain Services for marketing purposes.

Product Partners: We share your Personal Information with our product partners in order to facilitate order deliveries.

Law and Harm: Notwithstanding anything to the contrary in this Privacy Policy, we may preserve or disclose your Personal Information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect HolistiCann, LLC’s rights or property. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your information. Additionally, we may disclose Personal Information in situations that we believe to be emergencies involving potential threats to the physical safety of any person or property if we believe that your information in any way relates to that threat.

Business Transfers: In the event that we are involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your Personal Information may be sold or transferred as part of that transaction. The promises in this Privacy Policy will apply to your information as transferred to the new entity.

Non-Personal Information Collection, Sharing and Use

We collect anonymous information through your use of the Services. Anonymous information means information that does not directly or indirectly identify an individual user. We additionally may aggregate information collected from users (which may be Personal Information and/or anonymous information) about groups or categories of users, which does not identify and cannot reasonably be used to identify an individual user.

Cookies: Like many websites, we use “cookie” technology to collect additional website usage data and to improve our Services, but we do not require cookies for many parts of our Services. A cookie is a small data file that is transferred to your computer’s hard disk. We may use cookies to better understand how you interact with our Services, to monitor aggregate usage by our users and web traffic routing on our Services, and to customize and improve our Services. Most Internet browsers automatically accept cookies. If you do not want cookies from us or other websites, you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. However, some Services may not function properly if you disable cookies.

Automatic Collection: Our servers automatically recognize visitors’ domain names and IP addresses and may also identify your computer and connection information, as well as information about your browser type and browser settings and (where possible) your geographic location. No personal information about you is revealed in this process. The Services may also use other methods to gather anonymous “traffic data” that does not personally identify you, but that may be helpful for marketing purposes or for improving the Services. We may also use tracking methods in email messages that we send to our users so that we can track which recipients have opened those messages.

Links: We may keep track of how you interact with links across the Services, including our email notifications, third-party services and client applications, by redirecting clicks or through other means. We do this to help improve our Services, to provide more relevant advertising, track actions taken, and to be able to share aggregate click statistics such as how many times a particular link was clicked on.

Third-Parties and Affiliates: We may have arrangements with third parties who provide or track usage, or who provide other services necessary for the operation of the Services, such as Google Analytics and Facebook Analytics. These third-party services help us provide the Services, and to help us understand and improve the use of the Services. These third-party service providers may collect information sent by you and/or your browser as part of a web page request, such as cookies or your IP address. These third-parties may share information with us, like a browser cookie ID, website URL visited, mobile device ID, links users clicked on, actions taken or cryptographic hash of a common account identifier (such as an email address or unique identifier numbers), to help us measure ads, to notify us if users have taken certain actions, and/or to facilitate transactions or requests.

We use non-personal information collected through your use of the Services to help improve our Services, to help us understand the use of our Services, to help us better understand how you interact with our Services, to monitor aggregate usage by our users and web traffic routing on our Services, to improve our marketing services, for sales and marketing purposes, to customize our Services, and for other internal purposes. We may also use non-personal information collected through use of the Services for any purpose.

We may share or disclose your non-private, aggregated or otherwise non-personal information, such as the number of users who clicked on a particular link or how many users visit the Site and/or access the Services (even if only one did) with any third party for any purpose.

Our Policy Towards Children

HolistiCann, LLC maintains the Services for the use of individuals who are 21 years of age or older. We do not solicit or knowingly collect Personal Information from any individuals under such age, and we do not knowingly market our products or services to persons under such age. Prior to the collection of any Personal Information, you will be required to affirm that you are 21 years of age or older. Please do not provide us with your Personal Information if you are not of such age. If we receive notice or believe that someone under 21 years old has provided us with Personal Information we will use reasonable efforts to remove such Personal Information from our files, or to flag such Personal Information and (to the extent permitted by law) retain it for the sole purpose of ensuring that it is no longer used.

Our Services are not directed to persons under 21. If you become aware that your child has provided us with personal information without your consent, please contact us at hello@holisticann.co. We do not knowingly collect personal information from children under 21. If we become aware that a child under 21 has provided us with personal information, we take steps to remove such information and terminate the child’s account unless we receive verifiable parental consent.

Your Privacy Choices

You may opt-out of receiving email communications and other marketing materials from us (or any third party email marketing service we may use) via link provided in each email. Please note, if you do not wish for us to provide certain information to one or more of our service providers, we may be unable to complete a transaction you request.

If you are a registered user of our Services, we provide you with tools and account settings to access or modify the profile information you provided to us and associated with your account.

You can notify us at any time by contacting us at hello@holisticann.co that you want to edit, correct or remove (and therefore terminate our storage of) your Personal Information, and upon receipt of that notice, we will remove all information about you from our database, at which point you may no longer be able to access certain features of the Services that require registration unless you re-register.

We do not currently maintain any procedures for you to review the information that we collect about you; your only option at this time is to request alteration or deletion of all Personal Information about you in our databases.

Information Security

We restrict access to your Personal Information to HolistiCann, LLC employees, contractors, agents and third party service providers who need to know that information in order to operate, develop or improve the Services. These individuals and entities are bound by confidentiality obligations. This policy reflects the practices of any third party service providers that collect information that we use and store on our behalf.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

Updates and Changes to this Policy

We may revise this Privacy Policy from time-to-time, without advance notice to you. The most current version of our Privacy Policy will be posted to this URL. If we make changes to the Privacy Policy that we determine, in our sole discretion, are material, we will notify you either via email, if you have provided one, or by posting a notification on the Site. Once posted, the changes to the Policy will be effective immediately. By continuing to access or use our Services after changes have become effective, you agree to be bound by the terms of the revised Privacy Policy. If you do not agree with our Privacy Policy, please do not use our Services.

How We Respond to “Do Not Track” Requests- New York Do Not Track Disclosures

We currently do not respond to Do Not Track signals sent by browsers.

Notice to New York Residents

Under New York law, New York residents who have provided personally identifiable information to a company may have the right to request a list of all third parties to whom that company had disclosed such information for the third parties’ direct marketing purposes during the preceding calendar year, along with a list of the categories of personal information that had been so disclosed. If you are a New York resident who would like information on how to exercise your rights concerning third party disclosures, you may send an email to us or contact us via postal mail at:

HolistiCann, LLC
Address: 651 N. Broad Ste, Ste 205, #4866 Middletown DE 19709
Attn: New York Privacy Rights Administrator
Email: hello@holisticann.co

The New York Department of Consumer Affairs may be contacted in writing at
New York State Department of State, Division of Consumer Protection
Consumer Assistance Unit
99 Washington Avenue
Albany, New York 12231-0001
(518) 474-8583 or (800) 697-1220

Third Party Sites and Services

This Privacy Policy only addresses the use and disclosure of information by us. Other websites that may be accessible through this Site, including third party websites available through links on our Services (“Linked Sites”), have their own privacy policies and data collection, use and disclosure practices. We encourage you to familiarize yourself with the privacy statements provided by all third parties prior to providing them with information, as we have no control over, and are not liable for, their privacy practices.

If you interact with us on social media platforms, such as Facebook or Twitter, those interactions are governed by the terms and privacy policies of the social medial platform providers.

Foreign Users

If you are outside the United States, by using the Services, you are consenting to having your Personal Information transferred to the United States.

LIMITATION OF LIABILITY

By providing us with any Personal Information you expressly and unconditionally release and hold harmless HolistiCann, LLC, its parents, subsidiaries, affiliates, related companies and their respective shareholders, owners, members, directors, officers, managers, employees and agents (collectively, the “Releases”) from any and all liability for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected Personal Information. In addition, we cannot be held liable for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your Personal Information by any third parties who receive your Personal Information. We make no representations or warranty regarding any third-party’s use, collection or disclosure of your Personal Information.

Contacting Us

If you have any questions, concerns or comments about this Privacy Policy or the treatment of your Personal Information please email us at hello@holisticann.co.

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities.

We are currently conducting beta tests with a select group of practitioners and patients. If you're interesting in participating in our final MVP tests please complete this form.

Join Our Beta!

"*" indicates required fields

Name*

edit

Terms and Conditions

Last Updated: July 7, 2022

YOU ACKNOWLEDGE THAT YOU HAVE READ, ACCEPTED, AND AGREE TO BE BOUND BY these Terms and Conditions. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THE SERVICES WE PROVIDE.

HolistiCann LLC (“HolistiCann,” “we,” or “us”) owns and operates the websites located at HolistiCann.co (collectively, the “Platform”). Your access and use of the Platform, any part thereof, or anything associated therewith, including its content (“Content”), any products or services provided through the Platform or otherwise by HolistiCann, including assessing and selecting healthcare providers to participate in a health network, providing access to healthcare providers, and other services to connect providers with qualified patients for medicinal cannabis and chronic care management (collectively, including the Platform and the Content, the “Service”) are governed by these Terms and Conditions (“Terms and Conditions” or “Agreement”).

Please read this Agreement carefully because it sets forth the important terms you will need to know about the Service. In this Agreement, the terms “you” and “yours” refer to the person using the Service.

ARBITRATION NOTICE: YOU AGREE THAT DISPUTES BETWEEN YOU AND US OR YOU AND PROVIDERS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHTS TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION, AS FURTHER SET FORTH BELOW. WE EXPLAIN SOME EXCEPTIONS AND HOW YOU CAN OPT OUT OF ARBITRATION BELOW.

IF YOU HAVE A MEDICAL EMERGENCY OR ARE CONSIDERING SUICIDE OR HARM TO YOURSELF, IMMEDIATELY CALL YOUR HEALTH CARE PROVIDER, DIAL 911 OR A CRISIS HOTLINE.

THE SERVICE IS NOT APPROPRIATE FOR ALL MEDICAL CONDITIONS OR CONCERNS.

THIS AGREEMENT IS SUBJECT TO CHANGE AS PROVIDED HEREIN.

Acceptance of Terms and Conditions

Your access to and use of the Service is subject to this Agreement, as well as all applicable laws and regulations. If you do not accept and agree to be bound by this Agreement in its entirety, you are strictly prohibited from visiting, accessing, registering with and/or using the Service or any information or Content provided through the Service, except as necessary to review this Agreement. The Service is continually under development, and we reserve the right to revise or remove any part of this Agreement or the Service at our sole discretion at any time and without prior notice to you. Any changes to this Agreement are effective upon posting to the Platform. Unless otherwise indicated, any new Content added to the Service is also subject to this Agreement upon posting to the Platform. If you disagree with this Agreement or any terms or conditions herein, your sole remedy is to discontinue your use of the Service. Your continued use after a change to this Agreement has been posted constitutes your acceptance of this Agreement as modified by such changes.

Your Relationship with Us

We are a management services organization that connects patients qualified to use the Service (“Users”) with the services of physicians, physical therapists and other healthcare providers (“Providers”) to facilitate the provision of medicinal cannabis as appropriately prescribed by legally qualified Providers and corresponding healthcare services. HolistiCann does not provide medicinal cannabis. While we do not employ the Providers, our Service provides access to the Providers through the Platform. By accepting this Agreement, you acknowledge and agree that any services you receive from the Providers through the Platform are also subject to this Agreement, and that the Providers are third-party beneficiaries of this Agreement.

With respect to the Providers, we act solely to provide administrative services and as a technology platform to connect you with the services offered by the Providers through the Service. HolistiCann does not offer medical advice or diagnoses and by using the Services HolistiCann is not intended to be a substitute for professional medical advice, diagnosis, or treatment and Services are offered for informational and communicative purposes only. We do not control or interfere with the practice of medicine or the practice of any other professional services by the Providers, each of whom is solely responsible for professional services rendered to you or your patients. HolistiCann makes no representations or warranties about the suitability, reliability, timeliness or accuracy of the medical care and treatment provided by any Providers. By accepting this Agreement, you acknowledge and agree that HolistiCann is not a healthcare provider or provider of any other professional service, and that by using the Service, you are not entering into a doctor-patient, therapist-patient or other provider-patient relationship with HolistiCann. By using the Service, you or your patients may, however, be entering into a doctor-patient or other health care provider-patient relationship with one or more of the Providers.

By accepting this Agreement, you acknowledge and agree that the Providers may send you messages, reports, and emails via the Service. You further understand and agree that it is your sole responsibility to monitor and respond to these messages, reports, and emails and that neither HolistiCann nor any Provider will be responsible in any way and you will not hold HolistiCann or any Provider liable for any loss, injury, or claims of any kind resulting from your failure to read or respond to these messages or, as applicable, for your failure to comply with any treatment recommendations or instructions from the Provider(s).

While you are not establishing a doctor-patient or other health care provider-patient relationship with HolistiCann, by using the Service, you are establishing a direct customer relationship with HolistiCann to use the Platform. In connection with such relationship, you may provide to us, or cause to be provided to us on your behalf, personal information, including medical and health information, that is subject to use by us in accordance with our Privacy Policy.

Availability

Our Service is currently only available to individuals who are located in states in which we offer the Service, are at least twenty-one (21) years of age or older, or at least the age of majority in their jurisdiction of residence, if higher than twenty-one (21), and who have accepted this Agreement. By visiting, accessing, registering with or using the Service, you are (a) representing and warranting to us that you satisfy all of these eligibility requirements; (b) agreeing to comply with all applicable laws in visiting, accessing, registering with or using the Service; and (c) agreeing that you will only use the Service for lawful purposes. Notwithstanding the foregoing SPECIFICALLY IN REGARDS TO MEDICAL MARIJUANA, you acknowledge (i) that you understand thAT cultivation, distribution, use, possession, and/or transportation OF MEDICINAL CANNABIS IS A CRIME UNDER FEDERAL LAW (WHICH CAN INCLUDE PROSECUTION BY FEDERAL OFFICIALS) AND (ii) YOU must act in FULL compliance with the state you reside in medical marijuana laws WHILE USING THE SERVICE. Our Service is subject to state and federal regulations and may change from time to time due to changes in applicable regulatory requirements.

The Service is structured for use specific to certain health care services and is not, and should not be, considered or used as comprehensive medical advice or treatment. In some cases, the Service may not be the most appropriate way for you to provide information to, communicate with or seek medical care and treatment from a provider. For example, certain medical conditions may require an in-person procedure with a healthcare provider other than a Provider that cannot be arranged through use of the Service, or the Provider may determine that your or your patient’s diagnosis and/or treatment requires an office visit or is otherwise not appropriately addressed through use of the Service. In such a case, you may receive notification that you will be unable to use the Service for the particular issue submitted and the Provider may provide you with additional information regarding next steps.

HolistiCann is not an insurer. The Service are not insurance products, and the amounts you pay to HolistiCann or for HolistiCann’s Service are not insurance premiums. If you desire any type of health or other insurance, you will need to purchase such insurance separately.

We reserve the right to make changes to the offerings and functionality of the Service without prior notice to you. We may also limit, restrict, or remove the features offered on the Service. In our sole discretion, we may limit, suspend, or terminate accounts if they violate this Agreement. We also reserve the right to deny access to the Service to anyone for any reason.

Duty to Provide Information, Access, and Connectivity

You are responsible for providing and maintaining, at your own risk, option and expense, appropriate software and hardware capabilities (consistent with any technical, quality or other requirements described in the Service) to enable use of the Service, including but not limited to, a computer or mobile device with a video camera and Internet access. You are solely responsible for any fees, including Internet connection or mobile fees, that you incur when accessing the Service. You also have a duty to provide truthful, accurate and complete information in any forms or other communications you submit to or through the Service. You may be asked by us or a Provider to provide information for the purpose of provision of the Service to you. You may elect to withhold requested information; however, if you do so, you may be precluded from using the Service. We reserve the right to change the access configuration, including any software, hardware or other requirements of the Service at any time without prior notice.

Privacy Policy

HolistiCann understands the importance of confidentiality and privacy regarding your personal information. Please see our Privacy Policy for a description of how we may collect, use and disclose your personal information.

Registration; User Accounts, Passwords, and Security

You may be obligated to register and set up an account in the Platform in order to access the Service, and the Service may be limited to Users who have registered and have been granted accounts with usernames and passwords. You agree to accurately maintain and update any information about yourself that you have provided to HolistiCann or the Providers. If you do not keep such information current, or fail to submit truthful, accurate and complete information, or we have reasonable grounds to suspect as much, we have the right to suspend or terminate your account and your use of the Service. You also agree to immediately notify HolistiCann of any unauthorized use of your username, password or any other breach of security that you become aware of involving or relating to the Service by emailing us at hello@holisticann.co. In addition, you agree to keep confidential your username and password and to exit from your User account at the end of your use. HolistiCann explicitly disclaims liability for any and all losses and damages arising from your failure to comply with this section. You may not use anyone else’s account at any time.

When establishing an account, you may be required to provide a username and password that will be used as your login for your account. To help protect the privacy of data you transmit through the Service, where personally identifiable information is requested, we also use technology designed to encrypt the information that you input before it is sent to us using Secure Sockets Layer (SSL) technology or similar encryption technology. In addition, we take steps to protect the User data we collect against unauthorized access. However, you should keep in mind that the Service and our services are run on software, hardware, and networks, any component of which may, from time to time, require maintenance or experience problems or breaches of security beyond our control. In addition, persons with access to your computer, phone, or other mobile or other devices may be able to access the Service and information about you contained in the Service. It is your responsibility to affirmatively logout from your account when you are not actively using it. It is also your responsibility to secure and prevent unauthorized physical access to your computer, phone and other devices, and to protect the confidentiality of your username and password. You are responsible for promptly changing your password if you believe that it has been compromised.

You must exercise caution, good sense, and sound judgment using the Service. You are prohibited from violating, or attempting to violate, the security of the Service. Any such violations may result in criminal and/or civil penalties against you. HolistiCann may investigate any alleged or suspected violations and if a criminal violation is suspected, HolistiCann may cooperate with law enforcement agencies in their investigations.

Use and Ownership of the Service

The Service and the information and Content available through the Service are protected by copyright laws throughout the world. Subject to this Agreement, HolistiCann grants you a limited, non-transferable, revocable license to access and use the Service for your personal use. Unless otherwise specified by HolistiCann in a separate license, your right to use any of the Service or the Content is subject to this Agreement and all rights in the Service and Content are reserved by HolistiCann. You agree that HolistiCann and its suppliers own all rights, title and interest in the Service (including but not limited to, any computer code, social media posts, themes, objects, concepts, photographs, product descriptions, blog posts, artwork, illustrations, animations, sounds, musical compositions, audiovisual effects, methods of operation, moral rights, and documentation). You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Service. HolistiCann’s stylized name and other related graphics, logos, service marks and trade names used on or in connection with the Service are the trademarks of HolistiCann and may not be used without permission, including in connection with any third-party products or services. Other trademarks, service marks and trade names that may appear on or in the Service are the property of their respective owners.

License to Information Submitted via the Service

Subject to any legal limitations, any information you transmit to HolistiCann via the Service, whether by direct entry, submission, email or otherwise, including data, questions, comments, or suggestions (collectively, “Submissions”), will, to the extent permitted under applicable law, be treated as non-confidential and non-proprietary. Subject to any applicable account settings that you select, you grant HolistiCann a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive and fully sublicensable right (including any moral rights) and license to use, license, distribute, reproduce, modify, adapt, publicly perform, and publicly display, Submissions (in whole or in part) for the purposes of operating and providing the Service to you and to our other users. You warrant that the holder of any worldwide intellectual property right, including moral rights, in Submissions has completely and effectively waived all such rights and validly and irrevocably granted to you the right to grant the license stated above. You agree that you, not HolistiCann, are responsible for all Submissions that you provide to the Service. In addition to the foregoing, HolistiCann shall have the right, in its sole discretion, to edit, duplicate, or alter the Submission in any manner for any purpose that HolistiCann deems necessary or desirable, and you irrevocably waive any and all so-called moral rights you may have in the Submission. You further agree that you shall have no right of approval and no claim to compensation in connection with the Submission.

If a Submission you make contains Personal Information, as defined in our Privacy Policy HolistiCann’s rights under this section with respect to the use or disclosure of such Personal Information will be limited as and to the extent required under applicable law.

Prohibited Use

Any use or attempted use of the Service (a) for any unlawful, unauthorized, fraudulent or malicious purpose; (b) that could damage, disable, overburden, or impair any server, or the network(s) connected to any server; (c) that could interfere with any other party’s use and enjoyment of the Service; (d) to gain unauthorized access to any other accounts, computer systems, or networks connected to any server or systems through hacking, password mining or any other means; (e) to access systems, data, or information not intended by HolistiCann to be made accessible to a user; (f) to obtain any materials, or information through any means not intentionally made available by HolistiCann; (g) to reverse engineer, disassemble or decompile any section or technology on the Service; or (h) for any use other than the business purpose for which it was intended, is prohibited.

In addition, in connection with your use of the Service, you agree you will not:

  • upload or transmit any message, information, data, text, software or images, or other content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or inappropriate with respect to race, gender, sexuality, ethnicity, or other intrinsic characteristic, or that may invade another’s right of privacy or publicity;
  • create a false identity or duplicative accounts for the purpose of misleading others or impersonate any person or entity, including, without limitation, any HolistiCann representative, or falsely state or otherwise misrepresent your affiliation with a person or entity;
  • upload or transmit any material that you do not have a right to reproduce, display or transmit under any law or under contractual or fiduciary relationships (such as nondisclosure agreements);
  • upload files that contain viruses, trojan horses, worms, time bombs, cancel-bots, corrupted files, spyware or any other similar software or programs that may damage the operation of another’s computer or property of another;
  • delete any author attributions, legal notices or proprietary designations or labels that you upload to any communication feature;
  • attempt to restrict any person from using or enjoying the Service, nor encourage or facilitate violations of these Terms and Conditions or any other HolistiCann terms;
  • violate any applicable local, state, national or international law;
  • upload or transmit any material that infringes any patent, trademark, service mark, trade secret, copyright or other proprietary rights of any party;
  • delete or revise any material posted by any other person or entity;
  • manipulate or otherwise display the Service by using framing, mirroring or similar navigational technology;
  • probe, scan, test the vulnerability of, or breach the authentication measures of, the Service or any related networks or systems;
  • register, subscribe, attempt to register, attempt to subscribe, unsubscribe, or attempt to unsubscribe, any party for any services if you are not expressly authorized by such party to do so;
  • harvest or otherwise collect information about others, including email addresses;
  • use any robot, spider, scraper, or other automated or manual means to access the Service, or copy, download, distribute or reproduce any content or information on the Service; or
  • assist or permit any person in engaging in any of these activities.


  • HolistiCann reserves the right to take whatever lawful actions it may deem appropriate in response to actual or suspected violations of the foregoing, including, without limitation, the suspension or termination of a User’s access and/or account. HolistiCann may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong.

    Except as may be provided in the Privacy Policy or prohibited by applicable law, HolistiCann reserves the right at all times to disclose any information as HolistiCann deems necessary to satisfy any applicable law, regulation, legal process or governmental request.

    Right to Monitor

    HolistiCann reserves the right to monitor general use of the Service at any time as it deems appropriate and to remove any materials that, in HolistiCann’s sole discretion, may be illegal, may subject HolistiCann to liability, may violate this Agreement, or are, in the sole discretion of HolistiCann, inconsistent with HolistiCann’s purpose for the Service.

    Third-Party Goods and Services

    Parties other than HolistiCann, including Providers (collectively, “Third Parties”) provide services or sell products through the Service, and HolistiCann may also make available to you for purchase certain services, devices, items or products manufactured, distributed or sold by Third Parties (collectively, “Third-Party Goods and Services”). HolistiCann does not sell any products containing cannabis. Your use of any Third-Party Goods and Services and any interactions with Third Parties, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such use or interactions, are solely between you and such Third Parties. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction involving Third Parties or any Third Party Goods and Services. You are solely responsible for, and shall exercise caution, discretion, common sense and judgment in, using the Service and disclosing Personal Information.

    You agree that HolistiCann shall not be responsible or liable for any loss or damage of any sort incurred as the result of your use of the Platform, any Third-Party Goods and Services or your interactions with any Third Parties. In the event of any dispute between you and any Third Party, any other User or any other entity or individual, you understand and agree that HolistiCann is under no obligation to become involved in such dispute, and you hereby release and indemnify HolistiCann, its affiliates and all of their respective contractors, directors, officers, employees, representatives, proprietors, partners, shareholders, servants, principals, agents, predecessors, successors, assigns, accountants, and attorneys (collectively, “HolistiCann Parties”) from any and all claims, demands and/or damages (actual or consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed or undisclosed, arising out, of or in any way related to, such disputes or the Service or the features and services therein. IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”

    Certain of HolistiCann’s shareholders, directors, officers, employees, contractors or agents (collectively, “HolistiCann Owners and Personnel”) may have a financial interest in one or more Third Parties, and may profit from your use of the Third Parties and/or the sale of Third-Party Goods and Services to you.

    Payments

    In order to use our Service, HolistiCann charges a subscription fee (“Fee”). You agree to pay the Fees, and you will pay all Fees in accordance with the billing terms that are then in effect.

    We may offer reductions or discounts or other promotions for our Service (“Discounts”). The terms and expirations of any Discounts shall be those specified with the particular discount or promotion. You may take advantage of any such Discounts through the ‘Discount’ field during checkout. Your use of any such Discount shall not form part of any contract between us. Discounts have no cash redemption value. We reserve the right to vary or discontinue the Discounts at any time and without prior notice.

    If you cancel your subscription, you will not receive a refund of any pre-paid Fees, and you will be responsible for any Fees outstanding through the effective cancellation date of your subscription.

    You are responsible for any applicable sales, use, duty, customs or other governmental taxes, levies or fees (“Taxes”) due with respect to your purchase of products or services through our Service. We will collect applicable Taxes if we determine we have a duty to collect Taxes. We will present an estimate of Taxes we collect at checkout, except where we have clearly stated in writing that a price includes Taxes. The actual Taxes charged may be adjusted from the amount shown at checkout. Several factors may cause this, such as variances between processor programs and changes in tax rates. We are not required to, and do not, collect Taxes in all states. You may have a duty to directly report and pay Taxes if we do not collect such Taxes.

    Only valid payment methods acceptable to us may be used to complete a purchase via the Service. You represent and warrant that you are authorized to use your designated payment method. You authorize us to charge your designated payment method for the total amount of your order (including any applicable taxes and shipping and handling charges). If any of the products in your order are unavailable, we will only charge the prices, Taxes and other applicable charges associated with the products that are included in the shipment. In connection with any purchase you make through the Service, you may be asked to supply certain information relevant to the transaction, including, without limitation, your credit card number and expiration date, your billing address, your shipping address, your phone number and/or your email address. By submitting such information, you grant HolistiCann without charge the irrevocable, unencumbered, universe-wide and perpetual right to provide such information to Third Parties (e.g., payment processing companies, buyers on the Service, sellers on the Service) for the purpose of facilitating the transaction.

    All credit card, debit card and other monetary transactions on or through the Service occur through an online payment processing application(s) accessible through the Service. This online payment processing application(s) is provided by HolistiCann’s third-party online payment processing vendor. The payment processing vendor is nothing more than a third-party vendor to HolistiCann, and is in no way subject to HolistiCann’s direction or control; thus, their relationship is not, and should not be construed as, one of fiduciaries, franchisors-franchisees, agents-principals, employers-employees, partners, joint venturers or the like.

    You agree to pay any shipping and handling charges, if any, shown at the time you make a purchase. We reserve the right to increase, decrease, add or eliminate shipping and handling charges from time to time, but we will provide notice of the changes applicable to you before you make your purchase. Any delivery dates or times shown as part of the checkout process are estimates only and are not guaranteed. Unless we state otherwise in writing via the Service, risk of loss or damage to a product passes to you upon delivery of the product to our designated carrier.

    We reserve the right to remedy User issues and concerns on a case by case basis. We reserve the right, in our sole discretion, to resolve customer issues and concerns based on the facts and circumstances of each User.

    Termination

    HolistiCann may terminate your use of the Service or any of our features or services at any time and for any reason without notice, including, for example, for conduct violating this Agreement or if we discontinue the Service. The provisions of this Agreement concerning Service security, prohibited activities, copyrights, trademarks, user submissions, disclaimers, limitation of liability, arbitration and resolution of Disputes, indemnity and jurisdictional issues shall survive any such termination or any other termination of this Agreement or your relationship with HolistiCann. You agree that if your use of the Service is terminated pursuant to this Agreement, you will not attempt to use the Service under any name, real or assumed, and further agree that if you violate this restriction after being terminated, you will indemnify and hold all HolistiCann Parties harmless from any and all liability that any such HolistiCann Parties may incur with respect thereto.

    Except as otherwise provided in the Privacy Policy or as required by applicable law, we have no obligation, whether before or after the termination of your use of the Service, to return or otherwise provide to you or any third party on your behalf any Content, any information you provide to us, any information your Providers provided to us about or relating to you, or any other information that we may have that relates to you.

    Disclaimers

    Content and other information contained on the Service is provided by HolistiCann as a convenience. Users relying on Content or other information from the Service do so at their own risk.

    THE SERVICE IS PROVIDED ON AN “AS IS” OR “AS AVAILABLE” BASIS. ANY ACCESS TO OR USE OF THE SERVICE IS VOLUNTARY AND AT THE SOLE RISK OF THE USER. THE HOLISTICANN PARTIES AND EACH THIRD PARTY OFFERING PRODUCTS OR SERVICES THROUGH THE SERVICE, INCLUDING THE PROVIDERS, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, SATISFACTORY QUALITY AND FITNESS FOR PARTICULAR PURPOSE WITH REGARD TO THE SERVICE, AND WITH RESPECT TO ANY INFORMATION, CONTENT, PRODUCT, SERVICE, MERCHANDISE OR OTHER MATERIAL PROVIDED ON OR THROUGH THE SERVICE OR THE PLATFORM. HOLISTICANN DOES NOT WARRANT OR GUARANTEE THE ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS OR USEFULNESS OF THE SERVICE. HOLISTICANN DOES NOT WARRANT THAT THE SERVICE WILL FUNCTION WITHOUT DELAYS, DISRUPTIONS, INTERFERENCES, IMPERFECTIONS, CORRUPTION, CYBER ATTACK, VIRUSES, MALWARE, OR ANY ADVERSE INCIDENT.

    BY ACCESSING OR USING THE SERVICE, YOU REPRESENT AND WARRANT THAT YOUR ACTIVITIES ARE LAWFUL IN EVERY JURISDICTION WHERE YOU ACCESS OR USE THE SERVICE.

    Limitation of Liability

    TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE HOLISTICANN PARTIES OR ANY THIRD PARTY OFFERING PRODUCTS OR SERVICES THROUGH THE SERVICE, INCLUDING THE PROVIDERS, BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY AND CONSEQUENTIAL DAMAGES, PERSONAL OR BODILY INJURY, EMOTIONAL DISTRESS, OR WRONGFUL DEATH, LOSS OF DATA, LOST PROFITS, OR DAMAGES RESULTING FROM THE USE OF OR INABILITY TO USE THE SERVICE, INCLUDING ANY INFORMATION AND CONTENT MADE AVAILABLE THROUGH THE SERVICE OR ANY SERVICES PERFORMED BY THE PROVIDER(S), WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT HOLISTICANN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE HOLISTICANN PARTIES SHALL BE LIABLE ONLY TO THE EXTENT OF ACTUAL DAMAGES INCURRED BY YOU, NOT TO EXCEED U.S. $1,000.

    ANY CLAIMS ARISING IN CONNECTION WITH YOUR USE OF THE PLATFORM, SERVICE OR CONTENT MUST BE BROUGHT WITHIN ONE (1) YEAR OF THE DATE OF THE EVENT GIVING RISE TO SUCH ACTION OCCURRED. YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE PLATFORM, SERVICE OR CONTENT IS PREDICATED UPON YOUR WAIVER OF ANY RIGHT TO PARTICIPATE IN A CLASS ACTION SUIT FOR ANY LOSSES OR DAMAGES RESULTING FROM YOUR USE OF THE PLATFORM, SERVICE OR CONTENT.

    SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. TO THE EXTENT THAT WE MAY NOT DISCLAIM ANY IMPLIED WARRANTY OR LIMIT ITS LIABILITIES, THE SCOPE AND DURATION OF SUCH WARRANTY AND THE EXTENT OF OUR LIABILITY WILL BE THE MINIMUM PERMITTED UNDER APPLICABLE LAW.

    Indemnification

    You agree to defend, indemnify, and hold the HolistiCann Parties and any Third Party offering products or services through the Service, including the Providers, harmless from and against any and all suits, actions, claims, proceedings, damages, settlements, judgments, injuries, liabilities, obligations, losses, risks, costs, and expenses (including, without limitation, attorneys’ fees and litigation expenses) relating to or arising from your use of the Service, your fraud, violation of law, or willful misconduct, any breach by you of these Terms and Conditions or your violation of any rights of any other person or entity. We reserve the right to control the defense of any claim by a third party for which we are entitled to indemnification, and you agree to provide us with such cooperation as is reasonably requested by us.

    Notices

    Any notices to you from HolistiCann regarding the Service or this Agreement may be made by email, a posted notice on the Service, or regular mail, in the sole discretion of HolistiCann.

    Electronic Communications

    When you access or use the Service or send emails to us or the Providers, you are communicating with us and the Providers electronically. You consent to receive communications from us and the Providers electronically. We will communicate with you via email or through the Service. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You further agree that any notices provided by us electronically are deemed to be given and received on the date we transmit any such electronic communication as described in these Terms and Conditions.

    Entire Agreement

    This Agreement and any other agreements HolistiCann may post on the Service or that you and HolistiCann may execute from to time constitute the entire agreement between HolistiCann and you in connection with your use of the Service and supersede any prior agreements between HolistiCann and you regarding use of the Service, including prior versions of this Agreement.

    Binding Arbitration/Class Waiver

    YOU EXPRESSLY AGREE THAT ANY LEGAL CLAIM, DISPUTE OR OTHER CONTROVERSY BETWEEN YOU AND HOLISTICANN OR YOU AND ANY OF THE HOLISTICANN PARTIES OR ANY PROVIDER ARISING OUT OF OR OTHERWISE RELATING IN ANY WAY TO HOLISTICANN, THE PLATFORM, THE CONTENT OR THE SERVICE, OR ANY OTHER HOLISTICANN GOODS, SERVICES OR ADVERTISING, INCLUDING CONTROVERSIES RELATING TO THE APPLICABILITY, ENFORCEABILITY OR VALIDITY OF ANY PROVISION OF THIS AGREEMENT (COLLECTIVELY “DISPUTES”), SHALL BE RESOLVED IN CONFIDENTIAL BINDING ARBITRATION CONDUCTED BEFORE ONE COMMERCIAL ARBITRATOR FROM THE AMERICAN ARBITRATION ASSOCIATION (“AAA”), RATHER THAN IN A COURT, AS DESCRIBED HEREIN. THE ARBITRATION WILL BE GOVERNED BY THE AAA’S COMMERCIAL ARBITRATION RULES AND, IF THE ARBITRATOR DEEMS THEM APPLICABLE, THE SUPPLEMENTARY PROCEDURES FOR CONSUMER RELATED DISPUTES (COLLECTIVELY “RULES AND PROCEDURES”). YOU ACKNOWLEDGE THAT YOU ARE VOLUNTARILY AND KNOWINGLY FORFEITING YOUR RIGHT TO A TRIAL BY JURY AND TO OTHERWISE PROCEED IN A LAWSUIT IN STATE OR FEDERAL COURT, EXCEPT AS EXPRESSLY PROVIDED HEREIN.

    Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, and court review of an arbitration award is very limited. However, an arbitrator can award the same damages and relief on an individual basis that a court can award to an individual.

    Payment of arbitration costs will be governed by the AAA’s fee schedule, unless you are able to show that your portion will be prohibitive as compared to litigation costs, in which case HolistiCann will pay as much of your arbitration costs as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive as compared to litigation costs. HolistiCann also reserves the right in its sole and exclusive discretion to assume responsibility for all arbitration costs imposed by the AAA. Each party agrees to pay its own attorneys’ fees and expenses unless there is a governing statutory provision that requires the prevailing party to be paid attorneys’ fees and expenses.

    The arbitration shall be conducted in New York, New York, except that, in the event New York, New York is not within 100 miles of your residence, the arbitration may be conducted within 100 miles of your residence, unless the parties agree otherwise in writing. The arbitrator’s award shall be final and binding on all parties and may be entered as a judgment in any court of competent jurisdiction.

    For more information on AAA, its Rules and Procedures, and how to file an arbitration claim, you may call AAA at 800-778-7879 or visit the AAA website at www.adr.org.

    Notwithstanding anything to the contrary herein, to the extent the Dispute arises from: (a) a violation of either party’s intellectual property rights in any manner; (b) any claim related to, or arising from, allegations of theft, piracy, unauthorized use or a violation of the Computer Fraud and Abuse Act; and/or (c) any claim for equitable relief; then you and HolistiCann agree that a party may seek injunctive remedies (or an equivalent type of urgent legal relief) in a state or federal court in New York, New York, and both parties agree to submit to the personal jurisdiction of such courts in connection with such proceedings. In addition to the foregoing, either party may assert an individual action in small claims court for Disputes that are within the scope of such court’s jurisdiction in lieu of arbitration as long as such action remains in such court and advances only on an individual (non-class, non-representative) basis.

    ALL DISPUTES SUBJECT TO ARBITRATION UNDER THIS AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, COLLECTIVE OR REPRESENTATIVE BASIS. NO PARTY MAY BRING ANY CLAIM SUBJECT TO ARBITRATION PURSUANT TO THIS AGREEMENT AS A PRIVATE ATTORNEY GENERAL, IN A REPRESENTATIVE CAPACITY, OR AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS PROCEEDING. THE CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE JOINED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. NO ARBITRATION SHALL BE CONSOLIDATED OR JOINED WITH ANY OTHER ARBITRATION. THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIM(S). If a decision is issued stating that applicable law precludes enforcement of any of this paragraph’s limitations as to a particular claim or request for relief, then such claim or request for relief (and only that claim or request for relief) shall be severed from the arbitration and may be brought exclusively in the state or federal courts located in New York, New York, subject to the parties’ respective rights to appeal the decision. All other claims or requests for relief shall be arbitrated. The parties agree that any claims or requests for relief that are severed from an arbitration may not proceed in litigation and shall be stayed until all claims between the parties remaining in arbitration are finally resolved. The parties agree to submit to the personal jurisdiction of the federal and state courts located in New York, New York for purposes of resolving any claims or requests for relief severed from arbitration pursuant to this paragraph.

    You can opt out of the provisions of this Agreement that require the arbitration of Disputes within 30 days of the date that you first agree to any version of this Agreement that requires arbitration of disputes with HolistiCann. To opt out, you must send your name, residence address, and email address together with a clear statement that you want to opt out of the requirement to arbitrate disputes with HolistiCann to: 651 N. Broad St, Ste 205 #4866, Middletown DE 19709.

    Before you commence arbitration of a Dispute, you must provide us with a written Notice of Dispute that includes your name, residence address, username (if applicable) and email address associated with your User account (if applicable), a detailed description of the Dispute, and the relief you seek. Before we commence arbitration of a Dispute against you, we will provide a written Notice of Dispute to you with a detailed description of the Dispute and the relief we seek. Any Notice of Dispute you send to us should be mailed to 651 N. Broad St, Ste 205 #4866, Middletown DE 19709. If we are unable to resolve a Dispute within 30 days after the applicable Notice of Dispute is received, either party may commence arbitration. Notwithstanding anything to the contrary in this Agreement, if we make any future material modification to any provisions of this Agreement that govern the arbitration or resolution of Disputes, such changes will not apply to any Dispute between you and us for which either party had previously provided a written Notice of Dispute to the other in accordance with this paragraph. Further, if we make any future material changes to the provisions of this Agreement that govern the arbitration or resolution of Disputes, you may reject such changes by sending a written notice of your rejection decision to us at 651 N. Broad St, Ste 205 #4866, Middletown DE 19709 within 30 days of the effective date of such modifications.

    Governing Law; Venue; Severability of Provisions

    This Service is controlled and operated by HolistiCann from our offices within New York. Those who choose to access the Service from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent applicable. Access to the Service from jurisdictions where the contents of the Service are illegal or penalized is prohibited.

    The validity, interpretation, construction and performance of this Agreement will be governed by the Federal Arbitration Act and the laws of the State of New York, without regard to any conflicts of law provisions.

    All parts of this Agreement apply to the maximum extent permitted by law. Our failure to enforce any provision of this Agreement will not constitute a waiver of such right. We both agree that if we cannot enforce a part of this Agreement as written, then that part will be replaced with terms that most closely match the intent of the unenforceable part to the extent permitted by law. Except as otherwise provided in this Agreement, the invalidity of part of this Agreement will not affect the validity and enforceability of the remaining provisions. The section headings are for convenience and do not have any force or effect.

    No Agency Relationship

    Neither this Agreement, nor any Content, materials or features of the Service create any partnership, joint venture, employment, or other agency relationship between you and HolistiCann or the Providers. You may not enter into any contract on our behalf or bind us in any way.

    Assignment

    You may not assign any of your rights under this Agreement, and any such attempt will be null and void. HolistiCann may, in its sole discretion, transfer, without further consent or notification, all contractual rights and obligations pursuant to this Agreement to any affiliate of HolistiCann or to another third party in the event that some or all of the business of HolistiCann is transferred to such other third party by way of merger, sale of its assets or otherwise.

    Third Party Beneficiaries

    Any use of third party software provided in connection with the Service, or any third party product or service accessed or used in connection with the Service, will be governed by the applicable third party’s license or terms of use, and not by this Agreement. In addition to this Agreement, your use of the Service must comply with all applicable third party terms of agreement.

    Except for the foregoing or as otherwise specifically set forth in this Agreement, including with respect to the indemnification obligations contained herein in favor of the HolistiCann Parties and the Providers and the agreement to arbitration, we hereby expressly agree that there is no intent by either party to create or establish third party beneficiary status rights or their equivalent in any other referenced individual, subcontractor or third party, including the Providers, and, except as specifically set forth in this Agreement, that no third party shall have any right to enforce any right or enjoy any benefit that is created or established under this Agreement.

    Contacting Us

    If you have any questions or concerns about this Agreement, please contact us by email at hello@holisticann.co. We will attempt to respond to your questions or concerns promptly after we receive them.